Frequently Asked Questions

Everything you need to know about your Undress Code experience.

What is the shipping timeframe for my order?

We offer worldwide shipping. Orders are typically processed within 1-2 business days. Delivery times range from 3-5 business days for domestic shipping and 7-14 business days for international destinations.

How can I return an item if it doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned if the seal is broken.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express. You can also complete your purchase using PayPal, Apple Pay, or Google Pay for a faster checkout process.

How do I find the right size?

Each product page features a detailed Size Guide. We recommend taking your measurements and comparing them to our chart. If you are between sizes, we generally suggest sizing up for the most comfortable fit.

Are your materials sustainably sourced?

At Undress Code, we prioritize high-quality fabrics sourced from European suppliers. We are committed to ethical production practices and are constantly working to increase the percentage of recycled and eco-friendly materials in our collections.

Can I track my package after it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.